Company Performance
Quarter-to-date metrics across revenue, team growth, burn, and customer health
YTD Commercial Revenue
$1.423M
↑ 18% YTD vs full-year 2025
Target: $3.3M
43% to target revenueOperationsFinance
Total Pipeline
$22.9M
↑ 2.3× vs prior quarter
77 active opportunities
$297K avg deal sizeCommercialSales
Gross Burn
$1.2M/mo
→ Net burn $862K/mo
Forecast: $1.4M/mo
32 months runwayOperationsFinance
Headcount
24 FTE
↑ 5 hires since close
Target: from hiring plan
65% of hiring planOperationsPeople Ops
Employee Satisfaction
87%
Q2 2026 survey
eNPS 27 · scale −100 to +100
40% prom · 47% pass · 13% detr
OperationsPeople Ops
CSAT (Happiness Rate)
100%
↑ Apr 30 – May 30, 2026
9 new, 10 closed, 1 on hold
No ratings recordedOperationsSupport
Install Base
61
↑ Growing install base
Systems deployed across all site types
31 active customer sitesOperationsSupport
Revenue vs Target
Quarterly recognized revenue — Kestrel + Vireo combined
Actual
Target
Pipeline by Stage
Weighted opportunity count — current quarter
Headcount Progression
FTE growth vs 2026 hiring plan
Actual
Plan
NPS Trend
Annual Net Promoter Score, 3-year view
Revenue & Pipeline
Detailed commercial performance across products, segments, and pipeline stage
Unweighted pipeline by product
Open pipeline value — Kestrel vs Vireo by stage
Kestrel
Vireo
Weighted pipeline by close quarter
Open pipeline weighted by Board-deck gate probability, pending close-rate validation
Top Opportunities
Largest open opportunities by value
| Account | Product | Stage | Amount |
|---|---|---|---|
| Vireo | Stage 2 | $1.3M | |
| Vireo | Stage 2 | $700K | |
| Vireo | Stage 4 | $522K | |
| Vireo | Stage 1 | $500K | |
| Vireo | Stage 1 | $300K | |
| Vireo | Stage 2 | $300K | |
| Vireo | Stage 2 | $300K | |
| Vireo | Stage 2 | $300K | |
| Vireo | Stage 2 | $300K | |
| Vireo | VPI | $280K |
Finance
Burn, cash position, margin, and capital deployment
Burn Details
May 2026 snapshot
Cash remaining
$17.7M
Gross burn / month (current)
$1.2M
Forecasted gross burn / month (3 actual + 9 fcast)
$1.4M
Net burn / month (current)
$862K
Product gross margin (trailing 3 mth avg)
55%
Runway
32 months
Monthly Burn
Gross burn per month, trailing 12 months
Cash Position
Cash on hand since Series A close
Product Gross Margin Trend
Rolling 3-month product gross margin
Team & Hiring
Headcount, open roles, and 2026 hiring plan progress
Headcount by Function
Current distribution
Hiring Plan — 2026
Filled vs active search vs planned by quarter
Filled
Active search
Planned
Open Roles
Active searches and planned hires — 2026
| Role | Function | Reports To | Target Start | Status |
|---|---|---|---|---|
| Data Scientist | Assay Dev | John Efromson | Jun 15, 2026 | Interviewing |
| Full-Stack Software Engineer | Engineering | Mark Harfouche | Jul 13, 2026 | Interviewing |
| Software Engineer, System Integration | Engineering | Gregor Horstmeyer | Aug 1, 2026 | Interviewing |
| Solutions Engineer | Engineering | Gregor Horstmeyer | Jul 27, 2026 | Interviewing |
| Operations Coordinator | Operations | Kelsey Worsham | Aug 10, 2026 | Interviewing |
| Machine Vision Engineer | Engineering | Mark Harfouche | Aug 24, 2026 | Interviewing |
| Engineering Project Manager | Engineering | Mark Harfouche | Sep 7, 2026 | Interviewing |
| Marketing Director | Commercial | Gregor Horstmeyer | Jul 6, 2026 | Prepping to post |
| Front-End Engineer | Engineering | Mark Harfouche | May 25, 2026 | Not posted |
| Partnerships & Special Projects | Commercial | Gregor Horstmeyer | Aug 1, 2026 | Not posted |
| Fractional CFO | Operations | Margaret Aery | Sep 21, 2026 | Not posted |
| Mechatronics Engineer | Engineering | Aurélien Bègue | Oct 5, 2026 | Not posted |
| Optoelectronics Hardware Engineer | Engineering | Mark Harfouche | Apr 20, 2026 | Offer extended |
Org Chart
Reporting structure
Customer Health
Net Promoter Score and customer satisfaction
Net Promoter Score
78
3-Year Average
2023: 772024: 862025: 71
Happiness Rate
100%
Customer Happiness Rate
Good 100%Okay 0%Bad 0%
NPS Trend — 3 years, 70+ each year
Annual score — 2023 (n=29), 2024 (n=14), 2025 (n=5)
Support Operations — Last 30 Days
Ticket volume and response performance
New Tickets
9
10 closed · 1 on hold · 0 backlog
First Response Time
4.1hrs avg
Avg across all tickets
Resolution Time
36.8hrs avg
Avg time to close
Low ticket volume reflects a small, stable install base. Zero overdue tickets and 100% happiness rate indicate strong post-sale responsiveness.
Cumulative Software Sessions
Total MCAM software entries since deployment — Jul 2024 to May 2026
Cumulative sessions
Monthly sessions
94,518 total sessions across 63 deployed systems. Accelerating usage curve indicates growing engagement with the installed base — customers are using the platform actively, not shelving it.
Company Goals
2026 themes, target outcomes, and quarterly execution
3-Year Goals
01
Lead the market in plate-based imaging instrumentation
Become the leading platform for life-science research and automated screening, from entry-level systems to high-throughput, high-resolution instruments.
02
Pioneer dynamic drug screening with video microscopy
Deliver the first dynamic, image-based drug screening assays powered by high-throughput video microscopy and real-time ML, evolving toward kit-based offerings.
03
Demonstrate behavioral phenotype-driven cell enrichment
Show selective enrichment of viable cells by behavioral phenotype captured through video microscopy, a new paradigm for functional cell selection.
Status at a glance
| Theme | Outcomes | Overall | Ahead | On | Risk | Behind | Done | Open |
|---|---|---|---|---|---|---|---|---|
| T1Commercial & Scale | 5 | Not started | – | – | – | – | 5 | |
| T2Core Technology | 4 | Not started | – | – | – | – | 4 | |
| T3Biology | 4 | Not started | – | – | – | – | 4 | |
| T4Market Reach | 3 | Not started | – | – | – | – | 3 | |
| T5Operations | 5 | Not started | – | – | – | – | 5 |
T1Not started
Commercial & Scale
Strengthen and standardize core workflows and scale the commercial and operational systems required for reliable delivery, so customers can onboard faster and revenue becomes more predictable.
Committee: Nathan, Kay, Julia, Waylin, Jarrett
Achieve $3M+ in revenue recognition
Achieve $3M+ in revenue recognition by December 2026, target $6M+ by end of 2027.
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Launch 3 validated Vireo application packages
Make a coordinated market push for Vireo in Q3 2026 with ≥3 fully supported, validated biological applications, each accompanied by Ramona-authored white papers, sales collateral, and training and implementation materials, along with progress toward 2 partner manuscripts.
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Establish accountable customer success and support ownership
Establish a single accountable owner for customer success and support by Q2 2026 to define service standards, resource and staff the function, manage escalations, and set clear internal and external expectations.
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Productize Vireo analysis: 3 workflows to beta
Productize Vireo analysis capabilities by advancing three discrete, supportable workflows through the product development matrix to at least beta release, enabling validation and packaging.
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Create external communication cadence to support market visibility
Lead a quarterly external communication cadence in 2026 that translates Ramona’s major technical advances and newly validated biological workflows into clear, data-backed market narratives, strengthening brand credibility and enabling sales.
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T2Not started
Core Technology
Advance the core performance of Ramona’s technology, resolution, speed, autofocus, and capture performance, to unlock higher-resolution, video-enabled biological workflows and expand the markets we serve.
Committee: Veton, Jed, Clay, Jason
Integrate 0.32 NA lenses into the Vireo
Integrate new higher-resolution lenses, 0.32 NA, into the Vireo and validate them through characterized brightfield performance, supported acquisition workflows, and a defined fluorescence path, enabling a commercially supported release in 2026.
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Validate parallelized sub-cellular resolution imaging
Validate parallelized sub-cellular resolution imaging with per-lens autofocus and integrated fluorescence capability across a ≥12-lens array, demonstrated through neuron imaging in fluorescence at SBI2 2026.
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Advance autofocus performance in production-relevant architecture
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Advance foundational software platform
Advance Ramona’s foundational software platform to support scalable access, data management, and external system integration, enabling future packaging and monetization while reducing operational friction as usage grows.
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T3Not started
Biology
Demonstrate Ramona’s ability to generate, process, and interpret time-lapse behavioral datasets at scale, anchored by one end-to-end assay with external validation and a reusable analysis pipeline.
Committee: Josh, Daniel, Kelly, John
Validate priority biological workflows for Vireo
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Assess and prioritize 2+ video-based biological assays
Assess and prioritize ≥2 high-value video-based biological assays enabled by Ramona’s improved resolution and autofocus capabilities, each supported by documented customer validation and a clear path to productization.
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Secure beta users for priority video assay workflows
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Demonstrate end-to-end plate-based single-cell behavioral profiling
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T4Not started
Market Reach
Expand Ramona’s reach by embedding our technology into partner systems through licensing, OEM integration, and co-development, with clear commercial models, technical readiness, and repeatable processes.
Committee: Aurélien, Nathan
Build and manage priority strategic partnerships
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Advance customer / collaborator relationships that validate key applications
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Use partnerships to amplify biological and commercial adoption
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T5Not started
Operations
Strengthen Ramona’s cultural, financial, and operational systems to support sustainable growth, ensuring clear ownership, measurable goals, consistent review cadence, and reliable infrastructure as the company scales.
Committee: Margaret, Kelsey, Aurélien, Gail
Execute facility move
Deliver a staged move into a scalable new facility before the July 2026 lease end, including lab + assembly build-out, ready-to-hire capacity, and clear ownership/budgets for each area, so teams are fully functional and settled without impacting research, production, or customer delivery.
Quarterly activities
Create the office move communication system
Complete early space planning / move staging work
Complete Pettigrew move-in with all teams settled in and working
Determine plan for dealing with remaining furniture at W Main and Pettigrew
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Execute 2026 hiring & onboarding plan
Deliver and execute a coordinated 2026 hiring and onboarding plan by February 2026, ensuring role clarity and cultural alignment through structured onboarding and use of Accountability Chart, GWC, and MVV in hiring and performance decisions.
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Publish the 2026 hiring plan / headcount model
Run the hiring manager kickoff
Begin interviewing for and onboarding according to 2026 hiring plan
Update hiring execution view post-Series A
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Coordinate company-wide performance tracking
Coordinate company-wide performance tracking for 2026 themes and outcomes by defining metrics and accountable owners and facilitating monthly Scorecard reviews to support leadership decision-making and course correction.
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Define a monthly reporting operating rhythm
Build the internal reporting dashboard structure
Finalize the internal reporting dashboard
Present the dashboard to the team
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Operate a disciplined company-wide financial system
Ensure Ramona operates a disciplined, company-wide financial system that supports growth, with clear budget ownership, on-time reviews and approvals, accurate reporting, and consistent monthly closes by the 20th of each month.
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Define the financial operating model and budget ownership
Implement the Ramp-based spend / approval workflow
Begin finding candidates for a fractional CFO
Continue to execute on closing the books by the 20th of each month
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Operationalize commercial delivery at scale
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Sources
All data feeds into this dashboard, their cadence, and last upload.
| Source | Owner | File format | Feeds | Cadence | Last uploaded | Status |
|---|---|---|---|---|---|---|
| Salesforce Dashboard Export | Commercial / Sales | XLS (HTML) | Revenue, Pipeline, Revenue vs Target, Pipeline by Stage, Top Opportunities | Monthly | Jun 23, 2026 | Current |
| Controller's Monthly Financial Report | Operations / Finance | XLSX | Net Burn, Cash Remaining, Gross Margin, Runway, Burn vs Cash Position | Monthly | Jun 23, 2026 | Current |
| Hiring Plan Spreadsheet | Operations / People Ops | XLSX | Headcount, Headcount by Function, Hiring Plan, Open Roles | Monthly | Jun 23, 2026 | Current |
| Zoho Helpdesk Export | Operations / Support | CSV | CSAT, Happiness Rate, Support Operations | Monthly | Jun 23, 2026 | Current |
| Annual NPS Survey — Cumulative Results | Operations / Support | XLSX | NPS Score, NPS Trend | Annual | Jun 12, 2026 | Current |
| Employee Satisfaction Survey | Operations / People Ops | XLSX (Google Form export) | Employee Satisfaction KPI | Quarterly | Jun 12, 2026 | Current |
| Install Base Registry (MCAM) | Operations / Support | XLSX | Install Base KPI | Monthly | Jun 23, 2026 | Current |
| MCAM Software Analytics | Engineering / Software | Screenshot (manual) | Software Sessions KPI, Cumulative Sessions chart | Manual | — | Manual |